Effective Date: 6th May, 2026.

Last Updated: 6th May, 2026.

​

Welcome to Serve Home Care ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [servehomecare.com] (the "Site"), or use our home care services.

By accessing or using our Site and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

​

1. Information We Collect

We may collect personal and non-personal information from you in a variety of ways, including:

A. Personal Information You Provide to Us We collect personal information that you voluntarily provide to us when you inquire about our services, fill out contact forms, or communicate with us. This information may include:

• Contact Data: Name, email address, phone number, and physical address.

• Service Inquiry Data: Details regarding the type of care needed, the individual requiring care, and any specific preferences or requirements you share with us.

• Employment Data: If you are applying for a job with Serve Home Care, we may collect your resume, employment history, references, and other relevant information.

​

B. Protected Health Information (PHI) [If Applicable] If our services involve the collection of health or medical information subject to state or federal healthcare privacy laws (such as HIPAA in the United States), we will handle that information in strict accordance with those legal requirements and provide you with a separate Notice of Privacy Practices.

 

C. Automatically Collected Information When you visit the Site, our servers automatically record information that your browser sends. This data may include:

• Your IP address.

• Browser type and version.

• The pages of our Site that you visit.

• The time and date of your visit, and the time spent on those pages.

• Device information (e.g., mobile device ID, operating system).

 

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• Providing Services: To assess your needs, schedule consultations, and deliver personalized home care services.

• Communication: To respond to your inquiries, send administrative information, and provide updates regarding our services.

• Improving Our Site: To analyze usage trends, operate, and improve the functionality and user experience of servehomecare.com.

• Marketing: To send you newsletters, promotional materials, or other information that may be of interest to you (you may opt out of these at any time).

• Recruitment: To evaluate candidates applying for employment opportunities.

• Legal Compliance: To comply with applicable legal obligations, resolve disputes, and enforce our agreements.

 

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, IT support, scheduling software), provided that those parties agree to keep this information confidential.

• Legal Obligations: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.

• Business Transfers: If Serve Home Care is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that business asset.

 

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

 

5. Data Security

The security of your data is important to us. We implement a variety of standard administrative, technical, and physical security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

 

6. Third-Party Links

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

7. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

 

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

 

• Access the personal information we hold about you.

   

• Request that we correct or update your personal information.

   

• Request that we delete your personal information.

   

• Opt-out of receiving marketing communications from us.

   

To exercise any of these rights, please contact us using the information provided below.

 

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

​

Serve Home Care 3022 Javier Road
Suite 142
Fairfax, VA 22031

​

Email us.

​

(703) 555-0123

​